The Global Support & Operations Organization aims to build a global center of excellence for processes, tools, and best practices to achieve high levels of employee, fan, and client satisfaction
Job Summary
The Global Support & Operations Organization aims to build a global center of excellence for processes, tools, and best practices to achieve high levels of employee, fan, and client satisfaction.
As an Event Support Specialist, you will build, update, and support clients with their event management needs using Ticketmaster's product suite, ensuring accuracy and adherence to best practices.
You will be part of an inclusive environment that encourages bringing your whole self to work, supports work-life balance, and fosters professional and personal growth within the live entertainment industry.
Matching Summary
The Global Support & Operations Organization aims to build a global center of excellence for processes, tools, and best practices to achieve high levels of employee, fan, and client satisfaction.
Skills & Requirements
Must-have
Event data input and verification
Microflex and ticketing systems knowledge
Client support and issue resolution
Accuracy and attention to detail
Following standard operating procedures
Nice-to-have
Proactive problem solving
Team player and collaboration
Customer-oriented mindset
Adaptability to change
Continuous learning and development
Key Requirements
H. S. diploma or equivalent required
Computer literate with excellent data entry skills