Analyst, Desktop Support (contract)

Corby Spirit and Wine Ltd

Windsor, Canada
Base: $63,120.00 to $78,900.00; bonus/equity: not ...
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4+ years desktop support experience
Windows os and office suite support
Apple device support (ipad iphone macbook)
** Corby Spirit and Wine Ltd is seeking a Desktop Support Analyst for a six-month contract to provide high-quality IT support and manage desktop-related issues for end-users. The ideal candidate will have extensive experience in desktop support, particularly with Windows and Apple devices, and a strong focus on customer service. **

Job Summary

  • This role provides high-quality desktop support to end-users while managing day-to-day problems until resolution.
  • The position requires supporting a diverse environment including Windows desktops, Apple devices, and Microsoft Teams phone systems.
  • Candidates must be able to lift up to 50 pounds and wear CSA safety shoes as part of the physical requirements.

Matching Summary

Match Score: 75

** Corby Spirit and Wine Ltd is seeking a Desktop Support Analyst for a six-month contract to provide high-quality IT support and manage desktop-related issues for end-users. The ideal candidate will have extensive experience in desktop support, particularly with Windows and Apple devices, and a strong focus on customer service. **

Salary

Base: $63,120.00 to $78,900.00; Bonus/Equity: Not specified; Benefits: No additional monetary benefits or health care coverage for contract roles

Skills & Requirements

Must-have

  • 4+ years desktop support experience
  • Windows OS and Office Suite support
  • Apple device support (iPad iPhone MacBook)
  • ServiceNow ticketing system usage
  • Microsoft Teams phone device support
  • SCCM and AutoPilot imaging tools

Nice-to-have

  • Strong customer service excellence
  • Ability to lift up to 50 pounds
  • Experience in multi-site organizations
  • Self-starter with minimal guidance
  • Group coaching session leadership

Key Requirements

  • Minimum 4 years desktop support analyst experience
  • IT related Bachelors Degree or industry certifications
  • MCSE, A+, or Apple Certified Mac Technician preferred
  • Must be able to lift up to 50 pounds
  • CSA Safety Shoes required

Work Rights

Not specified

Tailored Resume

Cover Letter