ResMed is seeking a Team Leader for its EdenSleep clinic in Hamilton, New Zealand, to oversee a small team and enhance customer service related to sleep health. The role involves motivating staff, achieving sales targets, and maintaining clinic standards, with a focus on making a positive impact on customers' lives
Job Summary
As a Team Leader for EdenSleep, you focus on motivating your team to help people to achieve outcomes with their sleep health.
You will provide exceptional customer service and maintain high standards, working towards driving revenue, increased business growth and superior market reputation.
Job satisfaction - you will come to work each day knowing you are making a difference.
Matching Summary
Match Score: 85
ResMed is seeking a Team Leader for its EdenSleep clinic in Hamilton, New Zealand, to oversee a small team and enhance customer service related to sleep health. The role involves motivating staff, achieving sales targets, and maintaining clinic standards, with a focus on making a positive impact on customers' lives.
Skills & Requirements
Must-have
Customer service and sales skills
Manage a small team
Achieve sales budgets
Coaching team members
Maintain clinic standards
Client follow-up program
Nice-to-have
Open mindset to change
Strong customer service focus
Adaptable communication skills
Active listener
Driven to learn new skills
Key Requirements
Previous success in managing team performance
Experience in retail, sales, customer service or healthcare
Ability to recruit and motivate a team
Ability to maintain compassion and remain calm
Strong attention to detail
Previous experience in healthcare or pharmacy background is highly regarded