The role serves as the single point of contact for clients from post-sale through initial payroll processing before turnover to the Client Services Team
Job Summary
The role serves as the single point of contact for clients from post-sale through initial payroll processing before turnover to the Client Services Team.
Candidates must develop strong relationships by becoming experts in the Heartland Payroll System and supporting new clients with varying levels of sophistication.
Acrisure offers a comprehensive benefits suite including immediate vesting in a 401(k) plan, paid maternity/paternity leave, and wellness resources.
Matching Summary
The role serves as the single point of contact for clients from post-sale through initial payroll processing before turnover to the Client Services Team.
Skills & Requirements
Must-have
Heartland Payroll System expertise
Post-sale client engagement
Account build accuracy verification
Compliance and regulatory knowledge
Self-directed work style
Nice-to-have
Entrepreneurially-spirited environment
Empathy and care in client interactions
Strong technical aptitude
Cross-functional partnership skills
High personal accountability
Key Requirements
High school diploma or equivalent
2+ years experience in Operations, Sales Support, or client-facing position