Assoc Premier Service

Empower Geographics Inc

Manila, Philippines
Flexible (specific work arrangement not specified)
Minimum 1+ years customer service experience in financial industry
Previous call center experience required
Strong active listening and verbal communication skills
Empower Geographics Inc is seeking an Associate Premier Service to provide exceptional customer support to clients with their financial accounts. The role emphasizes strong communication skills and requires experience in the financial industry, with a focus on delivering high-quality service

Job Summary

  • The role involves handling inbound calls from existing customers to support their account needs and resolve issues efficiently.
  • Associates must demonstrate a firm understanding of current financial markets and retirement account operations while delivering exceptional service.
  • Empower Geographics Inc offers a flexible work environment that encourages internal mobility and celebrates purpose, well-being, and work-life balance.

Matching Summary

Match Score: 85

Empower Geographics Inc is seeking an Associate Premier Service to provide exceptional customer support to clients with their financial accounts. The role emphasizes strong communication skills and requires experience in the financial industry, with a focus on delivering high-quality service.

Skills & Requirements

Must-have

  • Minimum 1+ years customer service experience in financial industry
  • Previous call center experience required
  • Strong active listening and verbal communication skills
  • Ability to navigate multiple technology platforms simultaneously
  • Fluency in English required

Nice-to-have

  • Retail, IRA, and/or 401(k) customer service experience
  • Brokerage experience with trading equities and options
  • Experience with Pershing/NetX360 systems
  • Enthusiasm for providing quality service in professional environment
  • Ability to work in fast-paced client-driven call center

Key Requirements

  • FINRA Series 6 or 7 certification required
  • FINRA Series 63 certification required
  • FINRA fingerprinting upon hire
  • Minimum 1+ years financial industry customer service experience

Work Rights

Not specified

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