Customer Service Rep

FIRST Insurance Funding

Base: $17.30-$22.60 ph; bonus/equity: eligible for...
Hybrid
1+ years customer service experience
Ability to work 10:00am to 7:00pm shift
Basic computer skills pc microsoft word excel
The role involves answering incoming calls and web chats while assisting customers by providing information or resolving issues

Job Summary

  • The role involves answering incoming calls and web chats while assisting customers by providing information or resolving issues.
  • FIRST Insurance Funding is a subsidiary of Wintrust, offering an award-winning culture rated a Top Workplace for 11 consecutive years.
  • Employees receive comprehensive benefits including medical, dental, vision, life insurance, and a 401k plan with a generous company match.

Matching Summary

The role involves answering incoming calls and web chats while assisting customers by providing information or resolving issues.

Salary

Base: $17.30-$22.60 per hour; Bonus/Equity: Eligible for annual bonus; Benefits: Medical, dental, vision, life, 401k match, tuition reimbursement

Skills & Requirements

Must-have

  • 1+ years customer service experience
  • Ability to work 10:00am to 7:00pm shift
  • Basic computer skills PC Microsoft Word Excel

Nice-to-have

  • Prior call center or finance experience preferred
  • Some college education preferred
  • Excellent interpersonal skills with diverse backgrounds

Key Requirements

  • High school diploma or equivalent
  • 1+ years customer service experience
  • Availability for 10:00am to 7:00pm shift

Work Rights

Not specified

Tailored Resume

Cover Letter