Customer Service Representative

GENUINE PARTS COMPANY

Sarnia, , Canada
Accurate order fulfillment
Manage incoming customer calls
Negotiate sale and purchase price
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.
  • Responsibilities include responding to inquiries, providing quotes, handling order entry, negotiating pricing, and ordering items to maintain inventory levels.
  • Motion Industries offers an excellent benefits package including healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls under close supervision.

Skills & Requirements

Must-have

  • Accurate order fulfillment
  • Manage incoming customer calls
  • Negotiate sale and purchase price
  • Maintain inventory levels
  • Source products from inventory
  • Determine cost-effective shipping

Nice-to-have

  • Build customer relationships
  • Drive process improvements
  • Relate to the customer
  • Product knowledge preferred

Key Requirements

  • High school diploma or GED
  • 0-3 years related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Ability to multi-task
  • Moderate computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter