Digital Customer Support Specialist

Wintrust

Base: $36,000 - $47,000; bonus/equity: eligible fo...
Not specified (potentially hybrid or remote based on the digital nature of the role).
3-5 years financial industry experience
Retail or phone banking experience required
Excellent telephone and computer skills
Wintrust is seeking a Digital Customer Support Specialist to provide exceptional service to customers via digital channels. The ideal candidate should have extensive experience in the financial industry, particularly with mobile and online banking, and possess strong problem-solving skills

Matching Summary

Match Score: 85

Wintrust is seeking a Digital Customer Support Specialist to provide exceptional service to customers via digital channels. The ideal candidate should have extensive experience in the financial industry, particularly with mobile and online banking, and possess strong problem-solving skills.

Salary

Base: $36,000 - $47,000; Bonus/Equity: Eligible for annual discretionary bonus; Benefits: Medical, dental, vision, life, 401k with match, tuition reimbursement

Skills & Requirements

Must-have

  • 3-5 years financial industry experience
  • Retail or phone banking experience required
  • Excellent telephone and computer skills
  • Ability to work 11:30am to 8:00pm shift

Nice-to-have

  • Inbound contact center experience a plus
  • Bilingual capabilities preferred
  • Passion for evolving technology
  • Complex problem solving skills

Key Requirements

  • 3-5 years related work experience in financial industry
  • Retail/Phone Banking experience required
  • Must be able to work the 11:30am to 8:00pm shift

Work Rights

Not specified

Tailored Resume

Cover Letter