Delivery Manager

ServiceTitan

United States
Base: $137,900 usd - $184,500 usd; bonus/equity: a...
Manage enterprise implementation consultants
Client status meetings weekly
Manage client escalations
The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each responsible for managing 4-6 projects at a time

Job Summary

  • The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each responsible for managing 4-6 projects at a time.
  • This role requires proactive engagement with clients on a weekly basis, ensuring the successful implementation of our platform while delivering exceptional client satisfaction and business outcomes.
  • We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events.

Matching Summary

The Delivery Manager will oversee a team of three Enterprise Implementation Consultants, each responsible for managing 4-6 projects at a time.

Salary

Base: $137,900 USD - $184,500 USD; Bonus/Equity: annual bonus, equity; Benefits: holistic suite of benefits

Skills & Requirements

Must-have

  • Manage Enterprise Implementation Consultants
  • Client status meetings weekly
  • Manage client escalations
  • Foster collaborative culture
  • Stay up-to-date on ServiceTitan functionality

Nice-to-have

  • Proactive client engagement
  • Exceptional client satisfaction
  • Thought partner to senior leadership
  • Creative solutioning to challenges

Key Requirements

  • 7-10 years relevant work experience
  • Bachelor's Degree or equivalent
  • Proven track record managing multiple projects
  • Exceptional relationship-building skills
  • Experience as a collaborative team player

Work Rights

Not specified

Tailored Resume

Cover Letter