Bei Cs Consultant

Bpagroup

Cairo, Egypt
Rotational shifts, including overnight shifts.
Handle customer queries across channels
Resolve complex issues without escalation
Customer-focused advisory role
Bpagroup is seeking a customer service consultant in Cairo, Egypt, to join their expanding team. The role involves managing customer inquiries across various platforms, ensuring a high level of service and satisfaction

Job Summary

  • You’ll handle queries across phone, email, web chat, and letter, ensuring swift and accurate resolutions.
  • Resolving even complex issues without escalation.
  • We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve.

Matching Summary

Match Score: 85

Bpagroup is seeking a customer service consultant in Cairo, Egypt, to join their expanding team. The role involves managing customer inquiries across various platforms, ensuring a high level of service and satisfaction.

Skills & Requirements

Must-have

  • Handle customer queries across channels
  • Resolve complex issues without escalation
  • Customer-focused advisory role
  • Rotational shifts including overnight

Nice-to-have

  • Passionate about exceptional service
  • Putting customers first
  • Championing diversity and inclusion

Key Requirements

  • Demonstrate fair treatment of customers
  • Competent to do your job
  • Complete compulsory regulatory training

Work Rights

Not specified

Tailored Resume

Cover Letter