Engineer

Amex GBT

Bangalore, India
8 years of experience in okta support space
Okta certification is required
3+ years of experience in customer support
Amex GBT offers an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good

Job Summary

  • Amex GBT offers an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.
  • The role requires taking end-to-end ownership of issues, including troubleshooting, root cause identification, and resolution using Okta API and SDKs.
  • Employees receive flexible benefits tailored to their country, travel perks from major providers, and access to over 20,000 learning courses.

Matching Summary

Amex GBT offers an inclusive and collaborative culture where colleagues find inspiration in travel as a force for good.

Skills & Requirements

Must-have

  • 8 Years of experience in OKTA Support Space
  • Okta Certification is required
  • 3+ years of experience in Customer Support
  • Experience supporting Identity Access Management
  • Experience supporting LDAP SSO SAML or WS-Fed

Nice-to-have

  • Push creative thinking beyond industry standard practices
  • Excellent customer service and communication skills
  • Ability to work independently with little direct supervision
  • Strong analytical and organizational abilities

Key Requirements

  • 8 Years of experience in OKTA Support Space
  • Okta Certification
  • 3+ years of experience in Customer Support
  • Support 24/7 in 3 shifts

Work Rights

Not specified

Tailored Resume

Cover Letter