Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people, aiming to enhance the experiences of pet families. The role involves multitasking in a dynamic environment, providing excellent customer service, and ensuring a welcoming atmosphere for clients and their pets
Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
Responsibilities include welcoming pet parents, answering phones, managing check-ins/outs, handling payments, and responding to complaints with patience.
Perks include telehealth benefits, 401k, and pet insurance, with pay starting at $16–$18.50/hour DOE + tips.
Matching Summary
Match Score: 85
Destination Pet is seeking a Customer Service Representative who is passionate about both pets and people, aiming to enhance the experiences of pet families. The role involves multitasking in a dynamic environment, providing excellent customer service, and ensuring a welcoming atmosphere for clients and their pets.
Salary
Base: $16–$18.50/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
handling phones and customers
welcoming pet parents and VIPs
managing check-ins and check-outs
handling cash and cards
responding to complaints patiently
Nice-to-have
fluent in human and hound
people-person and pet-person
cool under pressure
solving problems quickly
Key Requirements
High school diploma or equivalent required
1+ year of customer service experience preferred
Availability on evenings, weekends, and holidays required