The role involves acting as a coach to guide the sales floor team in achieving store objectives and ensuring a unique customer service experience
Job Summary
The role involves acting as a coach to guide the sales floor team in achieving store objectives and ensuring a unique customer service experience.
Candidates must manage key performance indicators such as conversion rates, average transaction value, and units per transaction while maintaining operational standards.
The position requires fostering an inclusive environment and developing talent through recruitment support, training, and actionable feedback mechanisms.
Matching Summary
The role involves acting as a coach to guide the sales floor team in achieving store objectives and ensuring a unique customer service experience.
Skills & Requirements
Must-have
4+ years supervising people experience
Retail, sports, or fashion industry background
Omnichannel operations knowledge
KPI management skills
Conflict resolution abilities
Nice-to-have
Passion for the brand and sports
Coaching and facilitation expertise
Positive and inspiring attitude
Digital and physical experience integration
Key Requirements
Minimum 4 years of supervisory experience
Experience in retail, sports, or fashion industries