Base: $16.50; bonus/equity: not specified; benefit...
On-site
Promote bj's value proposition
Convert potential members
Sell membership products
Responsible for executing Acquisition 365, renewing, upgrading, and cross-selling BJ’s Loyalty Programs, as well as handling merchandise returns, exchanges, pick-ups, and general customer service inquiries
Job Summary
Responsible for executing Acquisition 365, renewing, upgrading, and cross-selling BJ’s Loyalty Programs, as well as handling merchandise returns, exchanges, pick-ups, and general customer service inquiries.
Team members are expected to carry out job functions with honesty, integrity, and a focus on member needs, ensuring a safe and positive environment.
BJ's Wholesale Club offers a comprehensive benefits package including weekly pay, free memberships, paid time off, health benefits, and a 401(k) retirement savings plan.
Matching Summary
Responsible for executing Acquisition 365, renewing, upgrading, and cross-selling BJ’s Loyalty Programs, as well as handling merchandise returns, exchanges, pick-ups, and general customer service inquiries.
Salary
Base: $16.50; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Promote BJ's value proposition
Convert potential members
Sell membership products
Deliver superior customer service
Resolve member concerns
Assist with BOPIC orders
Maintain club policies
Nice-to-have
Friendly and positive attitude
Embrace inclusion and diversity
Move with speed and agility
Innovate and adapt
Key Requirements
Prior front line/customer service or previous sales experience preferred
Results driven with proven success in goal achievement