Ambassadeur(rice) De L'expérience Client / Guest Experience Ambassador (temps Partiel/part Time)

Four Seasons

Montreal, Canada
Guest check-in and check-out
Customer service excellence
Multilingual communication skills
Four Seasons Hotel Montreal offers a luxurious lifestyle experience with world-class dining, spa services, and exclusive shopping access in the heart of the Golden Square Mile

Job Summary

  • Four Seasons Hotel Montreal offers a luxurious lifestyle experience with world-class dining, spa services, and exclusive shopping access in the heart of the Golden Square Mile.
  • The Guest Experience Ambassador plays a key role in ensuring guests have a smooth and memorable arrival and departure, acting as the first and last impression of the hotel.
  • Employees benefit from comprehensive health coverage, discounts, recognition programs, paid vacation, retirement plans, strong training, and employee travel opportunities.

Matching Summary

Four Seasons Hotel Montreal offers a luxurious lifestyle experience with world-class dining, spa services, and exclusive shopping access in the heart of the Golden Square Mile.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Customer service excellence
  • Multilingual communication skills
  • Payment and billing management
  • Handling guest requests and complaints
  • Use of hotel computer systems
  • Shift work availability

Nice-to-have

  • Cultural awareness
  • Strong work ethic
  • Attention to detail
  • Ability to multitask
  • Positive rapport building
  • Stress management
  • Outgoing and helpful attitude

Key Requirements

  • Excellent French communication skills
  • Intermediate English proficiency
  • Luxury hotel front desk experience preferred
  • Degree in hospitality or similar preferred
  • Ability to work any shift
  • Customer service and guest interaction skills

Work Rights

Not specified

Tailored Resume

Cover Letter