Itil Proces Coördinator

Kyndryl

Hoofddorp, Netherlands
Base: €3,800 to €5,430 pm; bonus/equity: not speci...
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Minimum 5 years automation tools experience
Servicenow knowledge required
Itil v3/v4 foundation certification or higher
** Kyndryl is seeking an ITIL Process Coordinator with extensive knowledge of ITIL and ServiceNow to streamline processes within their team supporting the Dutch Ministry of Defence. The role emphasizes continuous improvement, compliance, and effective communication, offering a hybrid work environment and various professional development opportunities. **

Job Summary

  • The role involves designing, realizing, and continuously improving IT processes for the Dutch Ministry of Defence.
  • Candidates must possess at least a bachelor's degree in Informatics, Process Management, or Service Management.
  • Kyndryl offers a competitive salary range of €3,800 to €5,430 per month along with flexible working arrangements.

Matching Summary

Match Score: 75

** Kyndryl is seeking an ITIL Process Coordinator with extensive knowledge of ITIL and ServiceNow to streamline processes within their team supporting the Dutch Ministry of Defence. The role emphasizes continuous improvement, compliance, and effective communication, offering a hybrid work environment and various professional development opportunities. **

Salary

Base: €3,800 to €5,430 per month; Bonus/Equity: Not specified; Benefits: Flexible work, pension contribution, training programs

Skills & Requirements

Must-have

  • Minimum 5 years automation tools experience
  • ServiceNow knowledge required
  • ITIL v3/v4 Foundation certification or higher

Nice-to-have

  • Strong analytical and communication skills
  • Ability to translate complex issues to solutions
  • Proactive team collaboration mindset

Key Requirements

  • Dutch nationality and passport required
  • Fluent in spoken and written Dutch
  • Bachelor level education (WO/HBO)

Work Rights

Must have Dutch nationality and passport

Tailored Resume

Cover Letter