8+ years hospitality or facility management experience
Proven team leadership and staff management skills
Strong client relationship and stakeholder management
This role is proactive and detail-focused to ensure workspace services are delivered to an agreed consistent standard for occupant and guest experience
Job Summary
This role is proactive and detail-focused to ensure workspace services are delivered to an agreed consistent standard for occupant and guest experience.
The position requires leading a team to maintain clean and hygienic workspaces while ensuring seamless engagement with security, dining, and landlord partners.
Candidates must demonstrate strong analytical skills to manage budgets, resolve complaints, and implement continuous improvements to drive value for the service.
Matching Summary
This role is proactive and detail-focused to ensure workspace services are delivered to an agreed consistent standard for occupant and guest experience.
Skills & Requirements
Must-have
8+ years hospitality or facility management experience
Proven team leadership and staff management skills
Strong client relationship and stakeholder management
Operational control of vendor and service providers
Ability to meet strict SLAs and KPIs
Nice-to-have
Bachelor's degree in facilities or hotel management
Hospitality-oriented communication acumen
Experience with AI-driven recruitment insights
Agile mindset for fast-paced environments
Cost-saving and value-driven approach
Key Requirements
8+ years experience in hospitality/facility management