Dfc It Business Systems Analyst

Driveway Finance Corporation

Tigard, OR, US
Base: $60,000-$85,000 annually; bonus/equity: not ...
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Resolve support tickets
Implement system enhancements
Develop reports and dashboards
** Driveway Finance Corporation is seeking a Business Systems Analyst to join their team in Tigard, OR, in a hybrid work environment. The role focuses on resolving support tickets, implementing system enhancements, and developing analytical reports while ensuring high-quality customer service. **

Job Summary

  • As a member of a cross-functional team, the DFC Business Analyst I resolves support tickets, implements system enhancements and automation, develops reports, and helps onboard and train new users.
  • The analyst reports to the DFC Business Systems Supervisor and directly influences systems, operations, and customer experience.
  • The company offers best-in-class industry benefits including competitive pay, medical, dental, vision plans, paid holidays & PTO, disability, life insurance, 401(k), and employee stock purchase plan.

Matching Summary

Match Score: 75

** Driveway Finance Corporation is seeking a Business Systems Analyst to join their team in Tigard, OR, in a hybrid work environment. The role focuses on resolving support tickets, implementing system enhancements, and developing analytical reports while ensuring high-quality customer service. **

Salary

Base: $60,000-$85,000 annually; Bonus/Equity: Not specified; Benefits: Best-in-Class Industry Benefits

Skills & Requirements

Must-have

  • Resolve support tickets
  • Implement system enhancements
  • Develop reports and dashboards
  • Power BI and analytical software
  • JavaScript, Python, SQL
  • Tier 1 support

Nice-to-have

  • Adaptability and responsiveness
  • Methodical organization
  • Diligent change control
  • Continuous learning and improvement
  • Customer service orientation

Key Requirements

  • Bachelor’s degree or equivalent experience
  • Experience with ticketing systems preferred
  • Familiarity with scripting and automation tools

Work Rights

Not specified

Tailored Resume

Cover Letter