Not specified; not specified; best-in-class benefi...
On-site
3-5 years client service experience
High volume inbound call handling
Problem solving and issue resolution
ADP is seeking a Client Support Specialist in Maitland, Florida, who will serve as the first point of contact for clients, addressing their challenges and providing solutions. The role emphasizes strong communication skills, problem-solving abilities, and a commitment to client satisfaction within a collaborative and inclusive company culture
Job Summary
This role serves as the front-line for solving clients' challenges including issue resolution and user training on ADP technology.
The position requires thriving in a metrics-driven call center environment while maintaining high client satisfaction scores.
ADP offers best-in-class benefits starting on Day 1, ongoing training, and opportunities for career advancement in an inclusive culture.
Matching Summary
Match Score: 85
ADP is seeking a Client Support Specialist in Maitland, Florida, who will serve as the first point of contact for clients, addressing their challenges and providing solutions. The role emphasizes strong communication skills, problem-solving abilities, and a commitment to client satisfaction within a collaborative and inclusive company culture.
Salary
Not specified; Not specified; Best-in-class benefits start on Day 1
Skills & Requirements
Must-have
3-5 years client service experience
High volume inbound call handling
Problem solving and issue resolution
Clear verbal and written communication
Ability to work overtime during peak seasons
Nice-to-have
Bilingual English Spanish skills
Military experience background
Building rapport with clients
Ethical standards adherence
Collaborative team environment
Key Requirements
3-5 years client service or systems integration experience