Home Care Intake Coordinator

Mercy Health

Hughesdale, Victoria, Australia
Base: $43 ph; bonus/equity: not specified; benefit...
Support at home knowledge
Home care package knowledge
Valid driver's licence
You will play a vital role in helping individuals access the care they need

Job Summary

  • You will play a vital role in helping individuals access the care they need.
  • This position blends customer service, sales, and coordination skills to ensure a seamless intake process for our home care services.
  • For over a century, our incredible teams have provided care for people when they need it most.

Matching Summary

You will play a vital role in helping individuals access the care they need.

Salary

Base: $43 per hour; Bonus/Equity: Not specified; Benefits: salary packaging benefits

Skills & Requirements

Must-have

  • Support at Home knowledge
  • Home Care Package knowledge
  • Valid driver's licence
  • Microsoft Office proficiency
  • Client Management Systems proficiency
  • Respond to enquiries
  • Complete administrative tasks

Nice-to-have

  • Resilient
  • Compassionate
  • Solutions-focused approach
  • Cultivate warm relationships
  • Unstoppable drive to win business

Key Requirements

  • Knowledge of Support at Home and/or Home Care Package programs (essential)
  • A valid driver’s licence (essential)

Work Rights

Not specified

Tailored Resume

Cover Letter