Customer Service Call Center Representative

LITHIA Inc

Tigard, OR, United States
Base: $20ph; bonus/equity: not specified; benefits...
Hybrid
Inbound call center customer service
Accurate data input skills
Customer account monitoring
LITHIA Inc is seeking a Customer Service Call Center Representative for their Driveway Finance Corporation branch in Tigard, OR. This hybrid role involves handling inbound customer service calls and managing account details, with a focus on delivering quality service

Job Summary

  • Driveway Finance Corporation (DFC) is a modern automotive lender providing flexible financing solutions and personalized service to retail and commercial clients.
  • The role involves handling inbound calls, maintaining accurate customer account information, and collaborating with collections teams to manage delinquent accounts.
  • Employees enjoy competitive pay, comprehensive medical, dental and vision plans, paid holidays and PTO, retirement plans, employee stock purchase, and wellness programs.

Matching Summary

Match Score: 85

LITHIA Inc is seeking a Customer Service Call Center Representative for their Driveway Finance Corporation branch in Tigard, OR. This hybrid role involves handling inbound customer service calls and managing account details, with a focus on delivering quality service.

Salary

Base: $20/hour; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Paid Holidays & PTO, Disability, Life Insurance, 401(k), Employee Stock Purchase, Wellness Programs

Skills & Requirements

Must-have

  • Inbound call center customer service
  • Accurate data input skills
  • Customer account monitoring
  • Use of MS Office software
  • Bilingual Spanish language proficiency

Nice-to-have

  • Strong attention to detail
  • Sense of urgency
  • Excellent communication skills
  • Self-motivated and accountable
  • Team-oriented and positive attitude

Key Requirements

  • Previous telephone customer service experience preferred
  • Ability to perform accurate data input
  • Spanish language proficiency for additional pay
  • Ability to provide professional customer service
  • PC skills including MS Office

Work Rights

Not specified

Tailored Resume

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