IT Support Engineer (L1/L2)

SKINLAB THE MEDICAL SPA PTE. LTD.

Singapore, Singapore
1-2+ years it support experience
Google workspace administration
Windows and macos troubleshooting
This role provides technical support for HQ and multiple medical spa outlets across Singapore with occasional support for Malaysia

Job Summary

  • This role provides technical support for HQ and multiple medical spa outlets across Singapore with occasional support for Malaysia.
  • The engineer is responsible for managing end-user devices, POS systems, network connectivity, and ensuring strict cyber hygiene practices.
  • Candidates must possess strong communication skills to handle user onboarding, incident resolution, and coordinate with vendors for hardware maintenance.

Matching Summary

Match Score: 75

This role provides technical support for HQ and multiple medical spa outlets across Singapore with occasional support for Malaysia.

Skills & Requirements

Must-have

  • 1-2+ years IT support experience
  • Google Workspace administration
  • Windows and macOS troubleshooting
  • POS system support in clinic environments
  • Network connectivity troubleshooting
  • Device lifecycle management

Nice-to-have

  • Azure Entra ID familiarity
  • NinjaOne or ABM knowledge
  • Jira Service Management usage
  • ITIL process understanding
  • Strong communication skills
  • Willingness to travel islandwide

Key Requirements

  • 1-2+ years of L1/L2 IT support experience
  • Strong knowledge of Google Workspace
  • Willingness to travel to outlets across Singapore
  • Ability to support after-hours incidents

Work Rights

Not specified

Tailored Resume

Cover Letter