Senior Customer Success Manager

Kion Na

Unknown
Base: $85k - $120k; bonus/equity: not specified; b...
Customer lifecycle management
Proactive customer engagement
Customer retention and expansion
The Customer Success Manager is the primary owner of customer outcomes across the post-implementation lifecycle, ensuring measurable value from Dematic solutions

Job Summary

  • The Customer Success Manager is the primary owner of customer outcomes across the post-implementation lifecycle, ensuring measurable value from Dematic solutions.
  • This role offers career development, competitive compensation and benefits, pay transparency, and global opportunities.
  • Dematic provides equal employment opportunities and prohibits discrimination and harassment of any type.

Matching Summary

The Customer Success Manager is the primary owner of customer outcomes across the post-implementation lifecycle, ensuring measurable value from Dematic solutions.

Salary

Base: $85K - $120K; Bonus/Equity: Not specified; Benefits: Competitive Compensation and Benefits

Skills & Requirements

Must-have

  • Customer lifecycle management
  • Proactive customer engagement
  • Customer retention and expansion
  • Data tracking and reporting
  • Cross-functional coordination
  • Travel to customer sites

Nice-to-have

  • Strong communication skills
  • Analytical and process oriented
  • Collaborative work environment
  • Problem solving skills
  • Passion for customer success

Key Requirements

  • Bachelor’s degree or equivalent experience
  • 3-5 years customer success or related experience
  • Material handling experience preferred
  • Ability to travel approximately 30%+

Work Rights

Not specified

Tailored Resume

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