The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement
Job Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
The Technical Account Manager will develop and maintain close relationships with a strategic group of implementing and production customers.
Workday is committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills.
Matching Summary
The Technical Account Management (TAM) team provides a proactive and personalized support experience for customers that require a higher level of engagement.
Salary
Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, annual refresh stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Customer support and success
SaaS solution management
Enterprise software support
Customer relationship management
Issue resolution and escalation management
Nice-to-have
Sun-drenched optimism and drive
Courageous collaborators
Curious minds
Empathy and shared enthusiasm
Proactive and personalized support
Key Requirements
7+ years of experience in product support, customer success, account management or consulting
5+ years of experience implementing or managing complex SaaS solution
Fluent spoken and written English
BS or MS in a Technical Degree or equivalent technical work experience