Customer Service - Ups Healthcare

UPS

Somaglia, Italy
Customer service & data management
Monitoring service level
Handling customer requests
This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market

Job Summary

  • This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market.
  • You will be the first point of contact for our clients for any issue and/or management need.
  • UPS offers significant career opportunities and continuous training to improve your skills to a higher level within the organization.

Matching Summary

This role is within the UPS Healthcare Italia division, operating in the pharmaceutical logistics and distribution market.

Skills & Requirements

Must-have

  • customer service & data management
  • monitoring service level
  • handling customer requests
  • managing customer complaints
  • warehouse processes experience
  • Excel proficiency

Nice-to-have

  • dynamic work environment
  • continuous learning opportunities
  • internal promotion policy
  • familiarity with dangerous goods

Key Requirements

  • High school diploma preferred
  • 2 years experience in pharma or structured pharma logistics
  • Experience with warehouse processes
  • Knowledge of DGR and dangerous goods processes preferred
  • Familiarity with data analysis and database management
  • Good oral and written English proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter