Base: $39,930 - $43,923; bonus/equity: not specifi...
Customer service skills
Facilities management processes knowledge
Record keeping procedures
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center
Job Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance with benefits including health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, and retirement programs.
The University of Arkansas is committed to equal opportunity and conducts background checks as part of its hiring process to ensure a safe campus community.
Matching Summary
The Service Center Support Specialist is the primary customer-facing agent of the Facilities Management department, greeting customers, answering the departmental switchboard, receiving incoming maintenance and project requests, and administering the functions of the campus Key Center.
Salary
Base: $39,930 - $43,923; Bonus/Equity: Not specified; Benefits: Health, dental, life and disability insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Customer service skills
Facilities Management processes knowledge
Record keeping procedures
Microsoft Office proficiency
Workday familiarity
FAMIS CMMS knowledge
Nice-to-have
Good communication skills
Ability to maintain harmonious working relationships
Data analysis techniques knowledge
Knowledge of accessibility standards
Proactive customer communication
Key Requirements
High school diploma or equivalent
At least two years of related experience
Criminal background check
Sex offender registry check
Legal authority to work in the United States
Work Rights
Must have legal authority to work in the United States