Job Summary

• Customer Success Managers drive an elevated level of customer satisfaction, successful product use, software expansion and customer retention.
• Manage a group of enterprise software customers, keeping them engaged and using ResMed products, with the goal of maximizing value, growing business, building customer loyalty and reducing churn.
• We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Matching Summary

Skills & Requirements

Key Requirements

• 3-5 years account management experience
• 3 years customer success model experience
• University degree or College diploma
• Demonstrated technical aptitude
• Proven success in growing existing accounts

Work Rights