Retail Customer Service Officer

Australia Post

Mount Gambier, Australia
Base: $28.58ph increases to $30.55ph after 3 month...
On-site
Customer sales and service transactions
High value transaction management
Identity services transactions
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • Performing customer sales and service transactions with customers, managing high value transactions accurately, and conducting identity services transactions.
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $28.58/Hour increases to $30.55/Hour after 3 months; Bonus/Equity: Not specified; Benefits: 12% Superannuation

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • High value transaction management
  • Identity services transactions
  • Assisting with mail lodgements
  • Lifting up to 16kgs of mail
  • Standing for shift duration

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Team environment collaboration
  • Customer-centric approach
  • Community impact focus

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Full availability for shifts
  • Ability to lift 16kgs
  • Ability to stand for shift

Work Rights

Not specified

Tailored Resume

Cover Letter