Eligibility Operations Worker - Scottsbluff

Health & Human Services - Agency 25

Scottsbluff, NE, US
Base: $20.859; bonus/equity: not specified; benefi...
Reviewing applications for assistance
Verifying financial and demographic information
Applying program regulations and policies
The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to help Nebraskans access critical services

Job Summary

  • The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to help Nebraskans access critical services.
  • Candidates will participate in 6-8 weeks of paid training to prepare for reviewing applications and verifying information via electronic, phone, or in-person exchanges.
  • The organization offers stable employment, tuition reimbursement, a 156% match on retirement contributions, and flexible schedules.

Matching Summary

The role involves determining eligibility for individuals within Economic Assistance or Medicaid programs to help Nebraskans access critical services.

Salary

Base: $20.859; Bonus/Equity: Not specified; Benefits: 156% retirement match, 13 holidays, tuition reimbursement

Skills & Requirements

Must-have

  • Reviewing applications for assistance
  • Verifying financial and demographic information
  • Applying program regulations and policies
  • Using Microsoft Office software programs
  • Navigating multiple computer programs simultaneously

Nice-to-have

  • Experience in human services field
  • Case management experience
  • Strong empathy and respect for clients
  • Ability to work independently
  • Excellent oral and written communication skills

Key Requirements

  • 24 semester hours in behavioral sciences or related field
  • Experience in customer service or eligibility determination
  • Knowledge of interviewing practices and sociological conditions

Work Rights

Not specified

Tailored Resume

Cover Letter