It Onsite Support

KION GROUP AG

Onsite
Onsite technical support for factory floor systems
Troubleshoot network connectivity, hardware, software
Maintain production-critical systems (mes, erp)
Provide onsite technical support for factory floor systems, including PCs, HMIs, printers, scanners, and industrial devices

Job Summary

  • Provide onsite technical support for factory floor systems, including PCs, HMIs, printers, scanners, and industrial devices.
  • Maintain and monitor production-critical systems, including MES (Manufacturing Execution Systems), ERP terminals, and barcode systems.
  • Collaborate with engineering and operations teams to ensure IT compliance with safety and production standards.

Matching Summary

Provide onsite technical support for factory floor systems, including PCs, HMIs, printers, scanners, and industrial devices.

Skills & Requirements

Must-have

  • Onsite technical support for factory floor systems
  • Troubleshoot network connectivity, hardware, software
  • Maintain production-critical systems (MES, ERP)
  • Support Windows, Active Directory, user provisioning
  • Document incidents in ITSM system

Nice-to-have

  • Collaborate with engineering and operations
  • Assist with IT onboarding and training
  • Participate in disaster recovery planning

Key Requirements

  • Experience with Windows-based environments
  • Experience with Active Directory
  • Experience with ITSM systems (e.g., ServiceNow, Jira)

Work Rights

Not specified

Tailored Resume

Cover Letter