Customer Banking Specialist - Mount Barker, Sa (15hr/wk)
Cobbenefitfair
Mount Barker, SA, Australia
Part-time (15 hours per week, predetermined roster)
Meaningful customer conversations
In-branch technology assistance
Transactional needs fulfillment
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Mount Barker branch, requiring 15 hours per week. The role involves providing excellent customer service, assessing financial needs, and facilitating access to banking products
Job Summary
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.
Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist.
Matching Summary
Match Score: 85
The Commonwealth Bank is seeking a part-time Customer Banking Specialist for its Mount Barker branch, requiring 15 hours per week. The role involves providing excellent customer service, assessing financial needs, and facilitating access to banking products.
Skills & Requirements
Must-have
meaningful customer conversations
in-branch technology assistance
transactional needs fulfillment
financial health checks
personal loan applications
credit card applications
adhere to bank procedures
Nice-to-have
passion for service excellence
act with integrity
customer at the center
work independently and collaboratively
holistic customer solutions
community event participation
Key Requirements
Must be available for predetermined roster
Ability to ask the right questions and find the right solutions