You will own the operational lifecycle of complex managed services, ensuring SLA compliance, security, and stability for cloud applications and microservices
Job Summary
You will own the operational lifecycle of complex managed services, ensuring SLA compliance, security, and stability for cloud applications and microservices.
You will design and implement process models that bridge the gap between ITIL standards and Agile development practices.
Your work-life balance is valuable to us, so we offer you: 22 - 27 days of annual leave, Flexible working hours, Our Hybrid program is designed to combine working from office and from home, offering flexibility and a balanced approach.
Matching Summary
You will own the operational lifecycle of complex managed services, ensuring SLA compliance, security, and stability for cloud applications and microservices.
Skills & Requirements
Must-have
operational lifecycle of complex managed services
SLA compliance, security, and stability
lead incident and problem management
design and implement process models
translate operational data into insights
build trusted partnerships with clients
lead the operational transition for new service engagements
Nice-to-have
driven by creativity
spirit of innovation
legacy of engineering excellence
natural team player
collaborative mindset
Key Requirements
5+ years of proven track record
Practical knowledge of ITIL frameworks
manage multiple complex service engagements
Solid understanding of cloud infrastructure
Hands-on experience with technical stacks
Proficiency in documentation and reporting
Strongly analytical and structured approach
Bachelor’s or Master’s degree in a technical field