Consultor De Experiencia Do Cliente I - Especialista

Experian

São Paulo, Brazil
On-site
Advanced excel and powerpoint skills
Strategic account management experience
Credit risk and data analytics knowledge
The role involves managing strategic clients with high consumption volumes to directly influence credit decision-making processes

Job Summary

  • The role involves managing strategic clients with high consumption volumes to directly influence credit decision-making processes.
  • Responsibilities include conducting advanced KPI analysis on metrics such as score, hit rate, productivity, and default rates to drive business impact.
  • The company offers a culture focused on innovation, diversity, and work-life balance, recognized globally for being a top employer.

Matching Summary

The role involves managing strategic clients with high consumption volumes to directly influence credit decision-making processes.

Skills & Requirements

Must-have

  • Advanced Excel and PowerPoint skills
  • Strategic account management experience
  • Credit risk and data analytics knowledge
  • Business case development and presentation
  • Advanced English communication skills

Nice-to-have

  • Experience with complex B2B projects
  • Statistical modeling and credit policy expertise
  • Retail or wholesale sector background
  • Squad ritual facilitation experience
  • High-volume integration project experience

Key Requirements

  • Higher education degree required
  • Significant Customer Success experience preferred
  • Advanced English proficiency mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter