Assistant Manager, Operations, Balsam St

Mark's

Balsam St, Canada
Base: $34,800 - $52,200; bonus/equity: not specifi...
Customer service excellence
Omni-channel experience
Inventory management
Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer

Job Summary

  • Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • In addition to competitive pay, we offer: Comprehensive benefits and retirement programs, Performance incentives, Other perks to support your well-being, Career growth opportunities and product discounts.

Matching Summary

Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.

Salary

Base: $34,800 - $52,200; Bonus/Equity: Not specified; Benefits: Comprehensive benefits and retirement programs

Skills & Requirements

Must-have

  • Customer service excellence
  • Omni-channel experience
  • Inventory management
  • Operating procedures compliance
  • Team leadership and coaching
  • Performance management
  • Positive work environment

Nice-to-have

  • Brand ambassador
  • Motivating team performance
  • Inclusive and empowering culture
  • Drive to succeed

Key Requirements

  • 3-5 years retail experience
  • Basic computer skills
  • Proven ability to coach, mentor and develop
  • Proven ability to build and manage a daily, weekly plan
  • Exceptional communication skills
  • Organizational skills
  • Superior training and mentoring skills

Work Rights

Not specified

Tailored Resume

Cover Letter