Customer Banking Specialist - Carnarvon (22.5hr/wk)

Cobcv

Carnarvon, Western Australia, Australia
Customer service excellence
Financial health checks
Transactional needs
Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

Matching Summary

Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

Skills & Requirements

Must-have

  • customer service excellence
  • financial health checks
  • transactional needs
  • build personal connections
  • adhere to bank processes

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture
  • participate in community events
  • drive improvement

Key Requirements

  • ability to ask the right questions
  • act with integrity
  • place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter