Job Summary

• The Director, KYC Operations will lead teams responsible for operational processes tied to consumer and small business deposit accounts, focusing on KYC and AML compliance within a highly regulated environment.
• This role requires driving simplification, automation, and modernization efforts while fostering an inclusive and inspiring work environment that motivates a diverse team to deliver breakthrough results.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support total well-being, along with performance-based incentive compensation.

Matching Summary

Salary

Base: $173,000 - $217,200 depending on location; Bonus/Equity: Performance based incentives including cash bonuses and/or long term incentives; Benefits: Comprehensive health, financial and other benefits

Skills & Requirements

Key Requirements

• Bachelor's Degree or military experience
• At least 5 years financial services experience
• At least 5 years people management experience
• At least 5 years operations management experience
• At least 3 years process and project management experience
• At least 3 years regulatory or risk management experience
• At least 3 years managing customer communications
• At least 5 years relationship management experience
• Master's degree preferred
• PMP, Lean, Agile or Six Sigma certification preferred
• CRCM, CAMS, CIPP, or ABA Risk Management certification preferred
• At least 8 years financial services experience preferred
• At least 10 years people management experience preferred
• At least 8 years operations experience preferred
• At least 5 years regulated operations environment experience preferred
• No sponsorship available

Work Rights