Head Universal Banker, Lafayette Branch

Citigroup

Lafayette, California, United States
Base: $56,500.00 - $73,700.00; bonus/equity: discr...
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Face-to-face customer service experience
Digital engagement and sales skills
Risk and control compliance monitoring
** Citigroup is seeking a Head Universal Banker for their Lafayette Branch, a leadership role that emphasizes exceptional service delivery and team mentorship. The ideal candidate will possess strong customer service, sales experience, and a client-first orientation while working onsite. **

Job Summary

  • The Head Universal Banker leads the branch team by modeling excellent service behaviors and mentoring staff on sales and compliance routines.
  • This role requires executing all service transactions and sales activities while championing risk controls and ensuring an exceptional client experience.
  • Citi offers competitive benefits including medical, dental, vision coverage, 401(k), life insurance, and paid time off packages.

Matching Summary

Match Score: 75

** Citigroup is seeking a Head Universal Banker for their Lafayette Branch, a leadership role that emphasizes exceptional service delivery and team mentorship. The ideal candidate will possess strong customer service, sales experience, and a client-first orientation while working onsite. **

Salary

Base: $56,500.00 - $73,700.00; Bonus/Equity: Discretionary and formulaic incentive awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.

Skills & Requirements

Must-have

  • Face-to-face customer service experience
  • Digital engagement and sales skills
  • Risk and control compliance monitoring
  • Team coaching and mentoring capabilities
  • Cash management and vault operations

Nice-to-have

  • Retail banking background preferred
  • Strong verbal and written communication
  • Proactive problem-solving attitude
  • Experience with digital marketing tools
  • Ability to stand for extended periods

Key Requirements

  • 2-4 years relevant experience required
  • High School diploma or equivalent education
  • Sales experience desired but not mandatory

Work Rights

Not specified

Tailored Resume

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