Patient Financial Service Representative Infectious Disease
Banner
Phoenix, Arizona, US
Verify insurance eligibility benefits
Collect patient liability payments
Schedule office visits and procedures
This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and providing registration services
Job Summary
This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and providing registration services.
The role involves verifying insurance coverage, validating referrals, collecting patient liability, and providing financial guidance to maximize reimbursement.
Employees must demonstrate proactive communication skills while dealing with patient concerns through various channels including telephone and email.
Matching Summary
This position coordinates a smooth patient flow process by answering phones, scheduling appointments, and providing registration services.
Skills & Requirements
Must-have
Verify insurance eligibility benefits
Collect patient liability payments
Schedule office visits and procedures
Process daily payment reconciliation
Maintain accurate patient data entry
Nice-to-have
Medical front office experience preferred
Cash collections experience preferred
Strong interpersonal communication skills
Ability to work in fast-paced environment
Knowledge of Banner systems preferred
Key Requirements
High school diploma or GED
One or more years of patient financial services experience
Arizona Fingerprint Clearance Card for behavioral health settings