Director, Customer And Business Operations - Audio Tech

Bose Corporation

Framingham, Massachusetts, US
Base: $205,300-$282,250 (framingham, ma); bonus/eq...
10+ years in business or customer operations
Experience scaling operating models in b2b licensing
Strong project management methodologies agile waterfall
This role provides strategic and operational leadership for customer operations and business operations within Bose's Audio Technology Licensing Division

Job Summary

  • This role provides strategic and operational leadership for customer operations and business operations within Bose's Audio Technology Licensing Division.
  • The position is accountable for designing, scaling, and optimizing end-to-end operating models that support licensing growth, partner success, and long-term business sustainability.
  • Candidates will benefit from competitive base pay ranging from $205,300 to $282,250, along with bonus programs, comprehensive health benefits, and a generous employee discount.

Matching Summary

This role provides strategic and operational leadership for customer operations and business operations within Bose's Audio Technology Licensing Division.

Salary

Base: $205,300-$282,250 (Framingham, MA); Bonus/Equity: Bonus programs available; Benefits: Comprehensive health/welfare, 401(k), employee discount

Skills & Requirements

Must-have

  • 10+ years in business or customer operations
  • Experience scaling operating models in B2B licensing
  • Strong project management methodologies Agile Waterfall
  • Cross-functional collaboration with senior stakeholders
  • Proficiency in MS Project JIRA SharePoint Confluence

Nice-to-have

  • Experience in audio technologies industry
  • Familiarity with HubSpot platform
  • Project management certification preferred
  • IP-driven business experience
  • Passion for disruptive innovation

Key Requirements

  • Bachelor's degree in Business Engineering IT or related field
  • 10+ years progressive experience in business or customer operations
  • Proven ability to lead cross-functional initiatives without direct authority

Work Rights

Not specified

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