Technical Product Support (tps) Engineer (etch/ Pvd)

Applied Materials

Santa Clara, CA, United States
$92,000.00 - $126,500.00; not specified; not speci...
Technical support for customer escalations
Fleet performance monitoring and analysis
System installation and upgrade support
Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades

Job Summary

  • Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.
  • Acts as an intermediary and field escalation focal point between the customer and the Division, providing technical support and documentation to field engineers and technicians.
  • You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

Matching Summary

Responsible for all technical support related aspects at a specific customer, including escalations, fleet performance, system installations, improvement programs, and upgrades.

Salary

$92,000.00 - $126,500.00; Not specified; Not specified

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • Fleet performance monitoring and analysis
  • System installation and upgrade support
  • Field escalation focal point
  • Alpha/Beta site support for new designs
  • ECO review and field communication

Nice-to-have

  • Supportive work culture
  • Continuous learning and development
  • Driving innovative solutions
  • Materials science and engineering expertise

Key Requirements

  • Must have US citizenship
  • Requires US work authorization

Work Rights

Requires US work authorization

Tailored Resume

Cover Letter