Customer Experience Associate- Korean Language Skills Are Considered An Asset.
TD Bank
Coquitlam, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Customer service transactions
Provide information and advice
Process financial transactions
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions
Job Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, respond and resolve customer concerns, achieve assigned goals by promoting banking solutions, and connect personally with customers to advise them appropriately.
TD is committed to providing fair and equitable compensation opportunities, with growth opportunities and skill development defining features of the colleague experience, supported by a comprehensive Total Rewards package.
Matching Summary
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
Salary
Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Customer service transactions
Provide information and advice
Process financial transactions
Respond and resolve customer concerns
Promote banking solutions
Deliver quality customer experiences
Nice-to-have
Charming self
Think like a customer
Act like an owner
Innovate with purpose
Execute with speed and impact
Build a positive, diverse and equitable work environment
Key Requirements
High School diploma and/or 1+ years of relevant experience
Undergraduate degree or equivalent is an asset
Strong administration, organizational, planning and time management skills
Hands on knowledge of using MS Office and internet
Initiative, accuracy, and detail-oriented
Dynamic communicator with established customer experience skills