Customer Service Representative

GENUINE PARTS COMPANY

Belleville, ,
Order fulfillment
Customer inquiry handling
Order entry
The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Responsibilities include responding to basic customer inquiries, providing quotes, handling order entry, and negotiating sale prices to influence gross profit.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, retirement savings, vacation, sick, and holiday pay.

Matching Summary

The Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Skills & Requirements

Must-have

  • Order fulfillment
  • Customer inquiry handling
  • Order entry
  • Negotiating sale price
  • Inventory management
  • Product sourcing

Nice-to-have

  • Building customer relationships
  • Process improvement
  • Customer satisfaction focus
  • Team collaboration

Key Requirements

  • High school diploma or GED
  • 0-3 years of related experience
  • Reliability, organization, attention to detail
  • Strong communication skills
  • Multi-tasking and time management skills
  • Moderate computer skills
  • Work authorization not specified

Work Rights

Not specified

Tailored Resume

Cover Letter