Base: up to $22 ph; bonus/equity: bonus pyy opport...
On-site
Professional phone and email service
Schedule appointments accurately
Maintain electronic medical records
Sharon Vet Clinic in Sharon, MA, is seeking a passionate Customer Service Lead to supervise the reception team and ensure exceptional client experiences. The ideal candidate will have a strong background in customer service, veterinary experience, and leadership skills, with a focus on fostering a positive and accountable work environment
Job Summary
This leadership role blends exceptional client service with team supervision and operational support.
Recruit, onboard, and train new reception team members, providing mentorship and performance feedback.
We offer a competitive compensation and benefits package including pay up to $22 per hour, bonus pay, medical, dental & vision insurance, 401(k) with matching, and paid time off.
Matching Summary
Match Score: 85
Sharon Vet Clinic in Sharon, MA, is seeking a passionate Customer Service Lead to supervise the reception team and ensure exceptional client experiences. The ideal candidate will have a strong background in customer service, veterinary experience, and leadership skills, with a focus on fostering a positive and accountable work environment.
Salary
Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance, Flexible scheduling options
Skills & Requirements
Must-have
Professional phone and email service
Schedule appointments accurately
Maintain electronic medical records
Process billing transactions
Greet clients warmly
Nice-to-have
Develop strong, motivated reception team
Foster accountability and teamwork
Bring positivity into the workplace
Key Requirements
High school diploma required
Minimum 3 years customer service experience
At least 1 year veterinary experience
1-2 years leadership or supervisory experience preferred