Base: $19,650 - $44,200 usd; bonus/equity: not spe...
Fully remote
Payroll customer service experience
Regulatory payroll knowledge
Zendesk, slack, notion experience
Remote is seeking an Associate for their Payroll Client Services team, working Saturday to Wednesday in a fully remote capacity. The ideal candidate will have experience in payroll customer service, strong communication skills, and a dedication to client satisfaction
Job Summary
Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
Opportunities for continuous learning and career development, with access to training programs and mentorship.
Matching Summary
Match Score: 85
Remote is seeking an Associate for their Payroll Client Services team, working Saturday to Wednesday in a fully remote capacity. The ideal candidate will have experience in payroll customer service, strong communication skills, and a dedication to client satisfaction.
Salary
Base: $19,650 - $44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified