Associate Specialist, Customer Support

Merck & Co., Inc.

Hybrid
End-to-end order management process
Accurate invoice preparation and issuance
Liaison between customers and logistics providers
The company is dedicated to preserving and improving the health of livestock, companion animals, and the people who care for them

Job Summary

  • The company is dedicated to preserving and improving the health of livestock, companion animals, and the people who care for them.
  • This role acts as a key liaison between customers, internal teams, and third-party logistics providers to ensure smooth business operations.
  • Candidates must manage the end-to-end order management process including capturing sales orders and ensuring accurate documentation handling.

Matching Summary

The company is dedicated to preserving and improving the health of livestock, companion animals, and the people who care for them.

Skills & Requirements

Must-have

  • End-to-end order management process
  • Accurate invoice preparation and issuance
  • Liaison between customers and logistics providers

Nice-to-have

  • Experience working with SAP system
  • Strong analytical thinking and problem-solving
  • Exposure to tax-related compliance processes

Key Requirements

  • Bachelor's degree in Business Administration or related field
  • Relevant experience in customer service or order management
  • Good command of written and spoken English

Work Rights

Not specified

Tailored Resume

Cover Letter