Join our high-performing Market Operations team as a critical link between financial markets and technology, essential for delivering technology-driven initiatives and providing high-touch customer support for our Derivatives trading and market data lines of business
Job Summary
Join our high-performing Market Operations team as a critical link between financial markets and technology, essential for delivering technology-driven initiatives and providing high-touch customer support for our Derivatives trading and market data lines of business.
This role is essential for delivering technology-driven initiatives, providing high-touch customer support for our Derivatives trading and market data lines of business, and ensuring the seamless execution of client certifications and QA testing.
Based in our state-of-the-art office in the heart of Montreal’s financial district, you will play a pivotal role in supporting existing clients and shaping the future of our trading ecosystem.
Matching Summary
Join our high-performing Market Operations team as a critical link between financial markets and technology, essential for delivering technology-driven initiatives and providing high-touch customer support for our Derivatives trading and market data lines of business.
Skills & Requirements
Must-have
Level 1 and Level 2 technical support
Client certification process
End User QA Testing
Market Operations and Derivative markets
Bilingual French and English fluency
Nice-to-have
Proficiency with Google Workspace
Understanding of network fundamentals
Experience with triage tools
Key Requirements
1 to 3 years of experience in financial services or capital markets
Foundational understanding of Derivative and Equity markets
Ability to navigate complex technical environments