Vp Business Operations (hybrid - Flexible Options)

Broadridge

Hybrid
10+ years operational leadership experience
Financial services or fintech sector background
Proven track record in scale transformation
The VP of Operations will drive operational excellence and streamline processes to ensure delivery across SIS while partnering closely with the General Manager and global Centers of Excellence

Job Summary

  • The VP of Operations will drive operational excellence and streamline processes to ensure delivery across SIS while partnering closely with the General Manager and global Centers of Excellence.
  • This role is responsible for managing client business relationships, driving T&M revenue, and overseeing production services to achieve best-in-class client outcomes.
  • The ideal leader combines strong operational acumen with program management expertise to translate strategic objectives into tangible results within a complex matrixed environment.

Matching Summary

The VP of Operations will drive operational excellence and streamline processes to ensure delivery across SIS while partnering closely with the General Manager and global Centers of Excellence.

Skills & Requirements

Must-have

  • 10+ years operational leadership experience
  • Financial Services or Fintech sector background
  • Proven track record in scale transformation
  • Strong program management capabilities
  • Client-facing governance and incident management
  • Experience with T&M revenue models

Nice-to-have

  • MBA or equivalent advanced degree preferred
  • Ability to lead through influence in matrixed environment
  • Collaborative leadership style for dynamic environments
  • Deep understanding of multi-product portfolios
  • Experience with cloud migration projects

Key Requirements

  • Bachelor's degree required; MBA preferred
  • 10+ years in business or operational leadership roles
  • Experience leading scale transformation initiatives
  • Background in Financial Services, Fintech, or Technology sectors

Work Rights

Canadian criminal record check required

Tailored Resume

Cover Letter