Ltc Senior Operations Analyst

CNA Employees' Health Plan Trust

Base: $54,000 to $103,000 annually (dc, ca, co, ct...
Hybrid
Strong analytical and problem solving skills
Advanced excel skills required
3 to 5 years relevant professional experience
CNA Employees' Health Plan Trust is seeking a Senior Operations Analyst for their Long Term Care business unit. The role involves operational guidance and strategic oversight of third-party administrators and vendors, with a focus on wellness programs and supporting complex operations projects

Job Summary

  • The role provides operational guidance and strategic oversight of third-party administrators supporting outsourced processing and program delivery within the Long Term Care business unit.
  • Candidates will analyze operations data, develop project plans, and assist in generating reports to measure program effectiveness while managing expenses for specific projects.
  • CNA offers flexible work options, an opportunity to learn all aspects of an insurance business unit, and a strong focus on professional development.

Matching Summary

Match Score: 85

CNA Employees' Health Plan Trust is seeking a Senior Operations Analyst for their Long Term Care business unit. The role involves operational guidance and strategic oversight of third-party administrators and vendors, with a focus on wellness programs and supporting complex operations projects.

Salary

Base: $54,000 to $103,000 annually (DC, CA, CO, CT, IL, MD, MA, NY, WA); Bonus/Equity: Not specified; Benefits: Comprehensive package including physical, financial, emotional and social wellbeing goals

Skills & Requirements

Must-have

  • Strong analytical and problem solving skills
  • Advanced Excel skills required
  • 3 to 5 years relevant professional experience
  • Bachelor's Degree or equivalent work experience
  • Experience pulling and manipulating data sets

Nice-to-have

  • Knowledge of contact center applications like Cisco
  • Experience with Tableau and JIRA software
  • Knowledge of insurance operations especially long-term care
  • Ability to turn data into compelling stories
  • Flexible work options available

Key Requirements

  • Minimum 3 to 5 years relevant professional experience
  • Bachelor's Degree or equivalent work experience
  • 2+ years experience managing data sets from various sources
  • Strong industry knowledge of insurance operations preferred

Work Rights

Not specified

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