Customer Service Representative

EML

Parramatta, Australia
Fully remote
Inbound and outbound call handling
Claim administration duties
Microsoft office suite proficiency
EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people return to work

Job Summary

  • EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people return to work.
  • The role involves assisting workers and employers with the claim process while managing telephone enquiries within company guidelines.
  • Employees benefit from a flexible work arrangement allowing up to 3 days of remote work per week after month three.

Matching Summary

EML is a leading Workers Compensation and Personal Injury Claims Management business dedicated to helping people return to work.

Skills & Requirements

Must-have

  • Inbound and outbound call handling
  • Claim administration duties
  • Microsoft Office Suite proficiency

Nice-to-have

  • High level of empathy
  • Solution focused mindset
  • Comfortable with multi-system environment

Work Rights

Not specified

Tailored Resume

Cover Letter