Customer Care B2b Support

Sisal

Manage phone, chat, and email
Identify customer needs and provide solutions
Build sustainable customer relationships
Sisal, part of Flutter Entertainment plc, is a leading Italian company in the gaming and betting sector committed to responsible gaming and sustainability

Job Summary

  • Sisal, part of Flutter Entertainment plc, is a leading Italian company in the gaming and betting sector committed to responsible gaming and sustainability.
  • The role involves managing customer interactions via phone, chat, and email, identifying needs, and providing solutions to build sustainable relationships.
  • The company offers a permanent contract, flexible hours, smart-working, company devices, meal vouchers, private health insurance, and professional development opportunities.

Matching Summary

Sisal, part of Flutter Entertainment plc, is a leading Italian company in the gaming and betting sector committed to responsible gaming and sustainability.

Skills & Requirements

Must-have

  • Manage phone, chat, and email
  • Identify customer needs and provide solutions
  • Build sustainable customer relationships
  • Provide accurate and satisfactory responses

Nice-to-have

  • Proactive, flexible, and innovative
  • Teamwork and problem-solving skills
  • Effective time management skills
  • Mental health and wellbeing support

Key Requirements

  • At least 3 years of experience in a similar role
  • Excellent spoken and written Italian

Work Rights

Not specified

Tailored Resume

Cover Letter